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Any issue without the logs can be automatically closed without further notice.
Issue description:
Logs: (Join files do not paste the content of the files here !)
Screenshots:
Additional information:
i cant connect to plex. it says unable to get server version. check the port value and that this port is not used by another software on the host.
but the port is not used by any other software and i checked and the port is open. i can connect in the official plex for android app too, just not i yatse.
and your plex logs info page says its under construction. and theres no way for me to get the logs from yatse because i cant sign in. theres no settings menu either.
i clicked on add host, then local. it told me to allow the permission which i did. it kicked me out of the app, now local has disappeared. theres still no option to enable logs. i tried to sign in to remote host but get the same error
Because you spammed everything with useless messages? Then don’t really read what I write here, forcing me to write endless messages?
Yatse is 10 years old best rated, I have a little experience in coding and users And I know that if you can’t select local device from the first screen or that it crash you have a problem on your phone somewhere. And I also know that you are not able to provide proper logcat files and so that I would loose countless time for no purpose.
if your app would give me the option to get logs i could do that but it does not have that option so the app must be redesigned to give the option for logs even on incompatible devices. its dumb that i need to login in to be able to acceses a hidden page to see the logs button. the logs button should be on the main page from the start.
You mean that the big message with the error in the screen that you still have no provided is not enough?
If you try 3 times there’s even a fucking button send logs to support from the connection scren.
What’s dumb here is not the app, sorry to hurt your feelings.
At what point providing useful information in all this exchange would have started to be normal to you? You know like the error message displayed clearly in the app? Or your phone device, OS version?
If the app crash when you select local device then there’s also no possible logs on file, so what am I supposed to send?
So to resume the app can’t write to disk due to your phone problem, but I must find a way to write the logs to send them? So basically I need to find a way to write on the disk on your bugged phone. Hey guess what if it was that easy then the app would not have problem at start …
or you could just recompile the app for android 9 so it will be compatible and could find my storage device when i enable the storage option. why is it even in the google play store for my device and says nothing about being incompatible.