Hello,
since yesterday yatse hasnt been able to validate my license.
I am running a MicroG os, and thus i have puchased the license via paypal. Attached you can find the log file.
I hope someone can help me.
Bless
j
debug.log (7.4 KB)
The licence is refused, this is generally because the account you use is no more present as an email account in OS Settings or something have removed the permission from the unlocker.
Uninstall the unlocker then install it again and give permission.
Thank you for the quick response, i have reinstalled as you said. It activates and then it deactivates again.
In what manner should my email account be present in the os settings. Since i am not using google services, i am not sure what you mean by this.
Update::: i attached my google account via microg… Installed the unlocker again. Was able to activate a stream from my phone to kodi. Then the license disappeared again.
I really am clueless now
When you purchase the paypal unlocker you register it for a specific email.
This email needs to be present in OS settings / Accounts.
I solved it by reinstalling both yatse and the unlocker
This is probably not solved and you’ll have the issue again when the grace period ends.
Check what email you purchase the unlocker for (it’s where you received it) and check it’s properly configured;
Thats not encouraging… I dont have that many email addresses… So the one from purchase and the google account through microg are one and the same…
See this problem is very odd, i have not been having an issues since jan (when i switched to omni microg and purchased the paypal unlocker). From then to yesterday everything was fine even without my google account login.
Thank you for taking the time to help me btw
Checking with your email you register here (since you do not give the paypal orderid 
) I see a purchase in June not January.
Anyway so that mail with the . in it must be configured in OS settings / Account. Could be an imap account without sync it does not have to be a fully configured gmail account.
If it was not present then it’s strange that it worked for so long as the grace period is shorter 
I may need to check that.
Hidden for privacy …
Yes you are supposed to open your own and not give all the private details in public for your own safety
Be sure to read Yatse licenses issues solutions and provide everything by mail.
Please don’t make me retype all that. Can you unhide it so I can copy it to my own thread and leave out the private stuff, if that’s what you want me to do,. How do I know what you consider private if you don’t tell me?
Thr help section mostly has general solutions which do not help me.
I asked you to provide the missing information by mail …
The FAQ covers 100% of the issues with 100% of the solutions too.
And it have a big red part that says :
3) No solution did work, or you do not understand some points</b>
Be sure to have properly identified your unlocker type and applied all the points of the FAQ, then please contact us for help with:
• Your Order Number (mail from Paypal, Amazon, Google or listed at [Google Payments](https://payments.google.com/)).
• Logs ([Debug logs](https://yatse.tv/wiki/debug-yatse-kodi-remote)). **To have more details when gathering logs, please click on the purchase Unlocker again to get the error message!**
• Your details or questions about each of the FAQ points corresponding to your unlocker type.
**Support will not be able to help without all those information.**
So as said I do need logs and answers to those generic points.
How do I enable the debugger when there’s no kind of menu when I open Yatse? I upgraded to version 11.2.0a thinking that would help me solve the problem. Whatever the previous version was that I had installed did have a menu if I remember correctly.
In my PayPal transaction information for buying the license, there is a “Transaction ID”: 9SL95020UG701314T and an “Item number”: YTSUNLK. Is one of these the order number you’re asking for? If not, where do I get the order number?
You keep posting on a closed issue I get no notifications …
The order ID was already given and hidden for your safety …
The last version is 11.2.5a how can I know what you see if you do not provide screenshots I can’t see your screen. Logs are always there.
And you still have no given the answers to the point of the FAQ regarding paypal unlockers.