# Unable to synchronise music database **URL:** \ **Category:** Solved\ **Tags:** kodi\ **Created:** [August 29, 2018, 7:05pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386 "2018-08-29T19:05:22Z")\ **Posts on this page:** 11\ **Page:** 1
**Author:** ![msxbas](https://community.yatse.tv/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@msxbas](https://community.yatse.tv/u/msxbas)\ **Post date:** [August 29, 2018, 7:05pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/1 "2018-08-29T19:05:22Z")
Since a few days I am unable to synchronise my music database (about 400 albums) on my android 4.4.4 phone with my old openelec / kodi 15.2 on raspberry 3 with hifiberry dac+. Yes I know it’s an old version but why fix it if it ain’t broke… I had a red error on screen pointing to the faq, but i found no solutions there. I installed Kore on the same android phone: it can synchronise with the music database in less than a minute but the interface is so ugly compared to yatse. Synchronising on ipad is no problem either. I tried debug mode in yatse: no error, i aborted the process after 15 minutes because nothing seemed to happen. I cleared cache / data of the yatse app: now i have no music database/ synchronise does not seem to work (20 minutes now) but no errors on screen. … Any ideas? Is support for isengard dropped? ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 29, 2018, 7:18pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/2 "2018-08-29T19:18:01Z")
There’s a bug in current release it’s already fixed in beta 😉 But you should really really really check Kodi 18 on libreelec if you are into music as Dave have made tremendous works there 🙂 It will sync about 400% faster 😉 And provides a mega tons of new things and better handling of albums and artists and long list 😉 Edit: And debug logs are not for you they are for me 😉 Everything I need is always in them and I always need them 😉 ---
**Author:** ![msxbas](https://community.yatse.tv/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@msxbas](https://community.yatse.tv/u/msxbas)\ **Post date:** [August 29, 2018, 7:22pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/3 "2018-08-29T19:22:07Z")
Hmmmm. I aborted the synchronisation process after an hour or so (no albums found) by rebooting my phone. Restarted yatse synchronised within a minute. Deleted Kore immediately. No idea why, but the problem looks solved now … And yes I will install the new libreelec when I have time. Keep up the good work! ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 29, 2018, 7:35pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/4 "2018-08-29T19:35:40Z")
If you had debug mode in Yatse activated during that lock, please provide the logs 🙂 ---
**Author:** ![msxbas](https://community.yatse.tv/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@msxbas](https://community.yatse.tv/u/msxbas)\ **Post date:** [August 30, 2018, 5:10pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/5 "2018-08-30T17:10:34Z")
I can see with file manager a 415kb debug log file on my phone. I don’t think I can send it with yatse. How/where to send it? How to name it? ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 30, 2018, 6:42pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/6 "2018-08-30T18:42:07Z")
If you uncheck the debug option it will automatically propose to zip and mail to support 😉 ---
**Author:** ![msxbas](https://community.yatse.tv/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@msxbas](https://community.yatse.tv/u/msxbas)\ **Post date:** [August 30, 2018, 6:48pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/7 "2018-08-30T18:48:51Z")
But the debug option is switched off in yatse. That is why I looked with file manager if there was a log file. Will i erase the log if I switch debug on again? ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 30, 2018, 6:53pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/8 "2018-08-30T18:53:24Z")
No it should not. It’s only erased when you say yes to zip and email. ---
**Author:** ![msxbas](https://community.yatse.tv/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@msxbas](https://community.yatse.tv/u/msxbas)\ **Post date:** [August 30, 2018, 7:08pm UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/9 "2018-08-30T19:08:42Z")
Ok. I guess i was too careful. Better safe than sorry. I switched on debug mode and send the log with a link to this topic in the body of the email. ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 31, 2018, 7:15am UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/10 "2018-08-31T07:15:28Z")
Thanks it helps a lot. ---
**Author:** ![msxbas](https://community.yatse.tv/letter_avatar_proxy/v4/letter/m/4491bb/32.png) [@msxbas](https://community.yatse.tv/u/msxbas)\ **Post date:** [September 9, 2018, 8:28am UTC](https://community.yatse.tv/t/unable-to-synchronise-music-database/386/11 "2018-09-09T08:28:06Z")
Switched to the latest libreelec, wow that was easy to install. Had it running including the hifiberry in a few minutes. The remotes on android only took a few minutes more to get them working again. Now I just have to get the remotes working again on the ipad. And I am missing some artist photos and album covers that I did have in openelec. Edit: switched to fixed ip and now the remotes on ios work again. Very strange workaround, but hey it works!