# Plex offline for off network devices + switching users

**URL:** <https://community.yatse.tv/t/plex-offline-for-off-network-devices-switching-users/3946>\
**Category:** Abandoned\
**Created:** [April 25, 2022, 9:29pm UTC](https://community.yatse.tv/t/plex-offline-for-off-network-devices-switching-users/3946 "2022-04-25T21:29:02Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Groz](https://community.yatse.tv/user_avatar/community.yatse.tv/groz/32/2636_2.png) [@Groz](https://community.yatse.tv/u/Groz)\
**Post date:** [April 25, 2022, 9:29pm UTC](https://community.yatse.tv/t/plex-offline-for-off-network-devices-switching-users/3946/1 "2022-04-25T21:29:02Z")

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Hey! Just wanted to clarify a question I had!

Only when I use Yaste to view my Plex library off my home network it always is labelled “offline”, where as if I view from the regular Plex app it cam view and plan just fine.

Also, now that Plex has switches users, is there a way/ will it be implemented. Can’t seem to find the option and want to buy an account for each family member, but not if I can’t switch Plex users

Thanks heaps!!

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**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\
**Post date:** [April 26, 2022, 7:19am UTC](https://community.yatse.tv/t/plex-offline-for-off-network-devices-switching-users/3946/2 "2022-04-26T07:19:44Z")

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1. You probably have a configuration issue but without logs I can’t tell more [https://yatse.tv/wiki/debug-yatse-kodi-remote](https://yatse.tv/wiki/debug-yatse-kodi-remote)

2. No idea what you are talking about, Yatse can connect to any account and you can add multiple accounts and switch between them too.