First of all, thank you for the many years of Yatse that you have provided for me.
It’s definitely not a Google store issue since it’s happening on multiple devices from different users. The only thing we have in common is that we’re all in the same region.
Therefore it must be as you said that we “are in the very few arabic countries” that you have disabled Yatse. Which seems to imply some sort of prejudice against Arabic users.
If I buy a car I can effectively resell it later. I can’t resell your app. Your analogy makes no sense.
And just to be clear there’s nothing anywhere that says that when customers make a purchase they may be unable to access it later due to the developer’s mood changing.
You’re the one who set the price. Even if it was 1€, regardless of how much time has passed, the point remains that it was a fair trade. You could fill it with ads if you want but you’d risk pushing people away. Regardless, since I paid for the Pro edition this would not impact me since it wouldn’t have ads anyway.
You’re one of the rare to ensure monthly updates, sure. But when I compare to the other developers who do the same, I’ve never once seen this sort of response or lack of concern. Take Kodi for example, which started as XBMC in 2004, 15 years and still getting regular updates. It’s free, no ads, and has a thriving community supported by an amazing developer.
How you wish to build your app is up to you. You’re the developer and as your app’s users and your customers we have to respect that. But you also have to respect your customers. I understand that you put hard work into Yatse and you only ask for small donations to help you continue, and I appreciate that. As as I said, I’d be more than willing to donate again since I feel you deserve to be compensated for your hard work.
There is no doubt that there are a lot of unappreciative people who whine and complain without even fully understanding your app. That’s no excuse to treat the rest of your customers like dirt and condescend to us. From the various user comments, it’s evident that you have issues with your userbase and lack the soft skills to deal with them.
I’m not actually interested in a refund but I was curious as to how you would respond. I wasn’t attacking you or criticizing you but the way you responded tells me that you’ve been struggling for a long time, not just as a software developer but as a person as well. I hope that you will heal and improve.
And once again, thank you for the many years of Yatse that you have provided. Have a wonderful evening.