# Android Auto now playing image missing **URL:** \ **Category:** Solved\ **Created:** [August 15, 2018, 4:33pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331 "2018-08-15T16:33:29Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 15, 2018, 4:33pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/1 "2018-08-15T16:33:29Z")
The problem refers to the image during playback For images during scrolling everything is in order [debug.log](https://community.yatse.tv/uploads/default/original/1X/fa47c6d789526c9f3b6ffba81719d7bad78b6e49.log) (64.7 KB) ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 15, 2018, 7:26pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/2 "2018-08-15T19:26:05Z")
I said new issue 😉 Anyway your log is really strange is seem Yatse is trying to connect to both internal and external IP. Do you have flaky Wifi connection? ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 15, 2018, 9:58pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/3 "2018-08-15T21:58:00Z")
I tested it at home with the phone connected to the LAN and the Plex server is on the NAS in the same network. However, I do not have problems with wifi ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 18, 2018, 12:25pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/4 "2018-08-18T12:25:48Z")
Probably solved the first time I added the host I was connected to the LAN via Wifi the address was the public one, therefore reachable from the external network but once out of the LAN always had problems with images (but not with audio). Today I deleted and re-added Plex server out of my LAN and voila all the images in their place. I ask Tolriq if all this can have a reason. Thank you ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 18, 2018, 4:53pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/5 "2018-08-18T16:53:35Z")
Well not fully, this explain the external IP but not why Yatse tries to use both at the same time. Do you add your host with the first [plex.tv](http://plex.tv) login screen or press skip and add it after? ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 19, 2018, 10:14pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/6 "2018-08-19T22:14:13Z")
Absolutely on the first screen. However I did other tests at home and I have the impression that Yatse during the session does not like switch between local and external network. anyway the phone normally stays in the car so no problem I only wonder if the problem can happen even with external Wifi networks ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 27, 2018, 1:02pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/7 "2018-08-27T13:02:50Z")
update: I’m afraid the connection has nothing to do with it. The only way to get all the images in Android Auto is to browse all the artists and albums in Yatse as long as the image appears or save all the previews in the music cache. The second option is much better but should be repeated every time something is added to the media server. If the process were automatic it would be great thank you ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 27, 2018, 1:57pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/8 "2018-08-27T13:57:52Z")
The issue is 100% related to the connection 😉 If you browse before, the image is in cache so there’s no connection issue as there’s no need for a connection 😉 I just need to reproduce your issue to fix it and currently can’t so hard to understand. ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 27, 2018, 4:24pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/9 "2018-08-27T16:24:53Z")
Hello and always thanks for the support Do you mean that when I open Yatse ALL images should be immediately available? if you mean this I say no … a good 10/20% remains dark and you have to wait several seconds for the filling but if I immediately switch to AA the empty images will no longer be recovered ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [August 27, 2018, 5:35pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/10 "2018-08-27T17:35:15Z")
No what I say is that once the image are cached there’s no connection issues 😉 And that as said when on Auto there’s a connection issue that prevent the download. ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [August 27, 2018, 6:10pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/11 "2018-08-27T18:10:49Z")
However … just got out of the car I have all the previews saved in the cache inside the sd card and I see them all in AA but … the background of any song is totally black … : ((( ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [September 20, 2018, 2:52pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/12 "2018-09-20T14:52:00Z")
but why disable Android Auto? I was expecting the last accommodations but it was my reference app for music in the car 😧😧 what a bad news … 😡 ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [September 20, 2018, 3:05pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/13 "2018-09-20T15:05:09Z")
You are in beta just return to normal version. And it’s removed from beta because : **App does not perform as expected** Your app does not perform all functions properly or as expected from a user perspective. They reject the app since they updated Android Auto, but all still works perfectly here, so I have no idea what they have broken and what workaround I should find with 0 details like that. Let’s hope they fix their bug or at least answers, but I can’t stop fixing other issues for the 0,001% of users that use Auto. ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [September 20, 2018, 3:30pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/14 "2018-09-20T15:30:01Z")
I do not understand… do you mean that the normal version works on AA and the beta does not? the only problems I reported here are on the images and the background … I do not think I’m the only one to use AA with Yatse ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [September 20, 2018, 3:47pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/15 "2018-09-20T15:47:14Z")
This is not related to you Google does refuse Yatse to be pushed with AA activated and the reason is cryptic. I’m sure they broke something in last AA but until they answer / fix nothing I can do. ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [September 20, 2018, 3:57pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/16 "2018-09-20T15:57:33Z")
Anyway… I installed the latest stable version and it works perfectly in AA 😅😅😅 ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [September 20, 2018, 4:17pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/17 "2018-09-20T16:17:11Z")
Well let’s hope they answer or at some point I’ll be forced to remove AA to go forward. ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [October 14, 2018, 10:16pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/18 "2018-10-14T22:16:14Z")
Hello I am pleased to see support for AA with the last beta. I inform you that the image during the play always works however there are many of the thumbnails that are not loaded and the progress bar remains stationary or does not start from the beginning. these are the only issues I have noticed. thank you ---
**Author:** ![ussalin](https://community.yatse.tv/letter_avatar_proxy/v4/letter/u/a9adbd/32.png) [@ussalin](https://community.yatse.tv/u/ussalin)\ **Post date:** [December 13, 2018, 9:42pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/19 "2018-12-13T21:42:05Z")
I connect to this post where you say that the issue is not so difficult to fix but after more than 3 months I have to understand if you forgot it or have decided to permanently abandon the Android Auto support … it would be a shame because your app is much better than Plex … ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [December 13, 2018, 9:46pm UTC](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331/20 "2018-12-13T21:46:59Z")
What part of “I just need to reproduce your issue to fix it and currently can’t so hard to understand.” could possibly makes you think that it’s not difficult to fix … You are the only one reporting the issue, I can’t reproduce, I’m not a magician, you never fully reported again news logs and new details about the connection except trying to explain me that I was wrong then complaining when AA rejected the app, I don’t really see much help either 😉 [Next page](https://community.yatse.tv/t/android-auto-now-playing-image-missing/331.md?page=2)