# About the Support category **URL:** \ **Category:** Support\ **Created:** [June 22, 2018, 4:37pm UTC](https://community.yatse.tv/t/about-the-support-category/14 "2018-06-22T16:37:51Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [June 22, 2018, 4:37pm UTC](https://community.yatse.tv/t/about-the-support-category/14/1 "2018-06-22T16:37:51Z")
Use this part of the forum for support request or to ask about how things works. To properly open an issue be sure to read: > **[How to get debug information and open a proper issue](https://yatse.tv/wiki/debug-yatse-kodi-remote)** > > Yatse have a powerful log system that can be enabled to gather all needed information when something goes wrong. If you need to send private logs, just a message [@Support](https://community.yatse.tv/groups/support) with a link to the thread. All support should be public since 95% of the time it’s about how to properly use and configure Yatse. Of course do not forget to read the [FAQ](https://yatse.tv/faq/) and the [Wiki](https://yatse.tv/wiki/) as there’s 95% chance your answer is there. When the issue is solved the original poster can click on the checkbox on the selected post to indicate that it’s the correct answer and help other people quickly find the solution. ---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [June 24, 2018, 4:20pm UTC](https://community.yatse.tv/t/about-the-support-category/14/2 "2018-06-24T16:20:33Z")
---
**Author:** ![Tolriq](https://community.yatse.tv/user_avatar/community.yatse.tv/tolriq/32/12_2.png) [@Tolriq](https://community.yatse.tv/u/Tolriq)\ **Post date:** [June 24, 2018, 4:21pm UTC](https://community.yatse.tv/t/about-the-support-category/14/3 "2018-06-24T16:21:08Z")