# Support

**URL:** https://community.yatse.tv/c/support/6.md

[Latest](https://community.yatse.tv/latest.md) · [Categories](https://community.yatse.tv/categories.md) · [Tags](https://community.yatse.tv/tags.md)

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## [About the Support category](https://community.yatse.tv/t/about-the-support-category/14)

<div class="topic-metadata">

**Author:** [@Tolriq](https://community.yatse.tv/u/Tolriq)\
**Replies:** 0\
**Last updated:** [June 22, 2018, 4:37pm UTC](https://community.yatse.tv/t/about-the-support-category/14 "2018-06-22T16:37:51Z")

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Use this part of the forum for support request or to ask about how things works. To properly open an issue be sure to read: If you need to send private logs, just a message @Support with a link to the thread. All su…

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## [I can't configure Jellyfin](https://community.yatse.tv/t/i-cant-configure-jellyfin/5301)

<div class="topic-metadata">

**Author:** [@Havokdan](https://community.yatse.tv/u/Havokdan)\
**Replies:** 3\
**Last updated:** [September 16, 2026, 9:48am UTC](https://community.yatse.tv/t/i-cant-configure-jellyfin/5301 "2026-09-16T09:48:42Z")

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Good morning, I took advantage of the launch of the latest version of Jellyfin, which was version 12. I tried to configure it in Yatse on my local network; however, Yatse says that the password is wrong, a fact that I am…

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## [Sometimes http/1.1 Response 416 when trying to download media for offline usage](https://community.yatse.tv/t/sometimes-http-1-1-response-416-when-trying-to-download-media-for-offline-usage/5293)

<div class="topic-metadata">

**Author:** [@godfuture](https://community.yatse.tv/u/godfuture)\
**Replies:** 0\
**Last updated:** [September 1, 2026, 6:20pm UTC](https://community.yatse.tv/t/sometimes-http-1-1-response-416-when-trying-to-download-media-for-offline-usage/5293 "2026-09-01T18:20:01Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: Download…

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## [Not all picons in PVR](https://community.yatse.tv/t/not-all-picons-in-pvr/5291)

<div class="topic-metadata">

**Author:** [@Alex\_Greens](https://community.yatse.tv/u/Alex_Greens)\
**Replies:** 1\
**Last updated:** [September 1, 2026, 2:55pm UTC](https://community.yatse.tv/t/not-all-picons-in-pvr/5291 "2026-09-01T14:55:12Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: Hi Mate…

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## [SSL and cert check](https://community.yatse.tv/t/ssl-and-cert-check/5283)

<div class="topic-metadata">

**Author:** [@Andreu\_Pinel](https://community.yatse.tv/u/Andreu_Pinel)\
**Replies:** 0\
**Last updated:** [August 20, 2026, 10:59am UTC](https://community.yatse.tv/t/ssl-and-cert-check/5283 "2026-08-20T10:59:18Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: Althoug…

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## [Emby Playlists are not shown](https://community.yatse.tv/t/emby-playlists-are-not-shown/5238)

<div class="topic-metadata">

**Author:** [@update.freak](https://community.yatse.tv/u/update.freak)\
**Replies:** 1\
**Last updated:** [August 11, 2026, 3:18pm UTC](https://community.yatse.tv/t/emby-playlists-are-not-shown/5238 "2026-08-11T15:18:53Z")

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Issue description: I use Yatse to control my RPi 5 with LibreELEC (Kodi) on it. But my playlists from Emby are not shown on Yatse: Screenshots: Yatse app with no playlist shown: Emby App shows Emby-Playlist: I…

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## [Volume control steps using mobiles physical media keys](https://community.yatse.tv/t/volume-control-steps-using-mobiles-physical-media-keys/5278)

<div class="topic-metadata">

**Author:** [@new11](https://community.yatse.tv/u/new11)\
**Replies:** 0\
**Last updated:** [July 20, 2026, 10:17pm UTC](https://community.yatse.tv/t/volume-control-steps-using-mobiles-physical-media-keys/5278 "2026-07-20T22:17:57Z")

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Issue description: Loving yatse, it’s so useful it should become a standard. I just have a question in relation to volume control. Is there any way to change the volume control steps of Yatse when using the mobiles ph…

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## [Android vol keys control http command](https://community.yatse.tv/t/android-vol-keys-control-http-command/5258)

<div class="topic-metadata">

**Author:** [@Jack\_Mithen](https://community.yatse.tv/u/Jack_Mithen)\
**Replies:** 2\
**Last updated:** [May 17, 2026, 9:21am UTC](https://community.yatse.tv/t/android-vol-keys-control-http-command/5258 "2026-05-17T09:21:25Z")

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I’m running Kodi 21 Omega (Flatpak) on Linux Mint. I want Yatse’s hardware volume keys to control the Linux system volume (via amixer) rather than Kodi’s internal volume. As a workaround I’ve set up a lightweight Python…

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## [No option to turn off subtitles](https://community.yatse.tv/t/no-option-to-turn-off-subtitles/3694)

<div class="topic-metadata">

**Author:** [@Les\_Ferguson](https://community.yatse.tv/u/Les_Ferguson)\
**Replies:** 2\
**Last updated:** [March 30, 2026, 11:14pm UTC](https://community.yatse.tv/t/no-option-to-turn-off-subtitles/3694 "2026-03-30T23:14:43Z")

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I’m using yatse on my phone to access a jellyfin server and sending it to Chromecast. It sees subtitles exist and displays them. I find them seriously distracting, and cannot find any options to turn them off. How do I…

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## [Sync issues with Jellyfin](https://community.yatse.tv/t/sync-issues-with-jellyfin/5254)

<div class="topic-metadata">

**Author:** [@STEELBAS](https://community.yatse.tv/u/STEELBAS)\
**Replies:** 3\
**Last updated:** [March 29, 2026, 9:19pm UTC](https://community.yatse.tv/t/sync-issues-with-jellyfin/5254 "2026-03-29T21:19:31Z")

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Hi Tolriq, Thanks for all your hard work on Yatse. I’ve been using it for many years now and I’m a big fan. Also the fact that you allow people to buy it outside of the Google Play Store is great, makes us less dependen…

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## [Yatse can't authenticate to jellyfin](https://community.yatse.tv/t/yatse-cant-authenticate-to-jellyfin/5253)

<div class="topic-metadata">

**Author:** [@marlop342](https://community.yatse.tv/u/marlop342)\
**Replies:** 0\
**Last updated:** [March 18, 2026, 1:45am UTC](https://community.yatse.tv/t/yatse-cant-authenticate-to-jellyfin/5253 "2026-03-18T01:45:23Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: Yatse is…

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## [Yamaha Plugin can't be installed in Android 15](https://community.yatse.tv/t/yamaha-plugin-cant-be-installed-in-android-15/5252)

<div class="topic-metadata">

**Author:** [@Andreu\_Pinel](https://community.yatse.tv/u/Andreu_Pinel)\
**Replies:** 0\
**Last updated:** [March 16, 2026, 10:34am UTC](https://community.yatse.tv/t/yamaha-plugin-cant-be-installed-in-android-15/5252 "2026-03-16T10:34:59Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: My fath…

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## [Landscape and navbar](https://community.yatse.tv/t/landscape-and-navbar/5232)

<div class="topic-metadata">

**Author:** [@userx404](https://community.yatse.tv/u/userx404)\
**Replies:** 1\
**Last updated:** [February 27, 2026, 7:36pm UTC](https://community.yatse.tv/t/landscape-and-navbar/5232 "2026-02-27T19:36:44Z")

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Issue description: When rotating my phone yatse expanses it’s canvas behind the navigation bar and those buttons aren’t clickable. Logs: debug-20251206\_115420.zip (7.7 KB) Screenshots: Additional information: Ya…

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## [Watched status not working properly with vlc](https://community.yatse.tv/t/watched-status-not-working-properly-with-vlc/5244)

<div class="topic-metadata">

**Author:** [@AllesMeins](https://community.yatse.tv/u/AllesMeins)\
**Replies:** 0\
**Last updated:** [February 5, 2026, 9:18pm UTC](https://community.yatse.tv/t/watched-status-not-working-properly-with-vlc/5244 "2026-02-05T21:18:52Z")

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Marking an episode as watched does not work properly when I use VLC as my player. Instead I end up with a resume-point a few seconds from the end of the file. I guess that is the last “ping” that yatse received before th…

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## [Voice Recognition Only Works in English - S24 Ultra & Xiaomi 11T Pro - Yatse 12.0.0](https://community.yatse.tv/t/voice-recognition-only-works-in-english-s24-ultra-xiaomi-11t-pro-yatse-12-0-0/5242)

<div class="topic-metadata">

**Author:** [@Stephane\_pelletier](https://community.yatse.tv/u/Stephane_pelletier)\
**Replies:** 7\
**Last updated:** [January 28, 2026, 11:11am UTC](https://community.yatse.tv/t/voice-recognition-only-works-in-english-s24-ultra-xiaomi-11t-pro-yatse-12-0-0/5242 "2026-01-28T11:11:34Z")

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Hello, I’m experiencing an issue with voice recognition in Yatse on my Samsung S24 Ultra and Xiaomi 11T Pro. When using voice commands, the system ONLY recognizes English. When I speak French, the voice recognition does…

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## [Plex - few questions (IP, Playback speed, filtered libraries)](https://community.yatse.tv/t/plex-few-questions-ip-playback-speed-filtered-libraries/2465)

<div class="topic-metadata">

**Author:** [@Kamil](https://community.yatse.tv/u/Kamil)\
**Replies:** 22\
**Last updated:** [January 14, 2026, 7:59pm UTC](https://community.yatse.tv/t/plex-few-questions-ip-playback-speed-filtered-libraries/2465 "2026-01-14T19:59:42Z")

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Hi, I’m currently testing the paid version of yatse before purchasing. The plex support is the reason why I even bothered to looks at the app. I’m interested in few things. #IP After creation it used a particular IP …

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## [How to launch KODI via the Yatse app](https://community.yatse.tv/t/how-to-launch-kodi-via-the-yatse-app/5239)

<div class="topic-metadata">

**Author:** [@abv01](https://community.yatse.tv/u/abv01)\
**Replies:** 1\
**Last updated:** [January 3, 2026, 11:12pm UTC](https://community.yatse.tv/t/how-to-launch-kodi-via-the-yatse-app/5239 "2026-01-03T23:12:39Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: I’ve jus…

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## [Plex server content not showing](https://community.yatse.tv/t/plex-server-content-not-showing/5234)

<div class="topic-metadata">

**Author:** [@cellardoor](https://community.yatse.tv/u/cellardoor)\
**Replies:** 3\
**Last updated:** [December 17, 2025, 12:14pm UTC](https://community.yatse.tv/t/plex-server-content-not-showing/5234 "2025-12-17T12:14:37Z")

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Hi, I purchased the premium so that I could use the Plex server, but having some issues setting it up. I have a local plex server at 192.168.1.131. Using network discovery on Yatse successfully finds my server and all …

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## [PayPal payment is not working](https://community.yatse.tv/t/paypal-payment-is-not-working/5233)

<div class="topic-metadata">

**Author:** [@sriak](https://community.yatse.tv/u/sriak)\
**Replies:** 2\
**Last updated:** [December 12, 2025, 1:13pm UTC](https://community.yatse.tv/t/paypal-payment-is-not-working/5233 "2025-12-12T13:13:28Z")

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Hello, There seems to be issues with the PayPal payment. Issue description: I was looking to buy the pro version using PayPal, but after entering my email, I get redirected to an error page from PayPal. Waiting did no…

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## [Tasker API Timeout Frequently](https://community.yatse.tv/t/tasker-api-timeout-frequently/5160)

<div class="topic-metadata">

**Author:** [@wingman1487](https://community.yatse.tv/u/wingman1487)\
**Replies:** 5\
**Last updated:** [November 14, 2025, 3:42pm UTC](https://community.yatse.tv/t/tasker-api-timeout-frequently/5160 "2025-11-14T15:42:41Z")

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Issue description: I have several Tasker commands that I use to change my Media Center and kickoff library syncs depending on some conditions. The commands are kicked off successfully in Tasker, however over the last few…

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## [Media Casting Fails](https://community.yatse.tv/t/media-casting-fails/5230)

<div class="topic-metadata">

**Author:** [@Lautafurz](https://community.yatse.tv/u/Lautafurz)\
**Replies:** 9\
**Last updated:** [November 13, 2025, 7:35pm UTC](https://community.yatse.tv/t/media-casting-fails/5230 "2025-11-13T19:35:31Z")

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My network consists of: Nvidia Shield TV Pro v11/Kodi v21.2 WiiM Pro v4.8.731953 Samsung Galaxy Tab 9 v15/Yatse v12.0.0 (trial) Yatse properly displays my Kodi library and connects (Chromecast) to my Wiim Pro without…

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## [Marantz UPnP receiver volume control](https://community.yatse.tv/t/marantz-upnp-receiver-volume-control/5226)

<div class="topic-metadata">

**Author:** [@Legz\_R\_wheelz](https://community.yatse.tv/u/Legz_R_wheelz)\
**Replies:** 2\
**Last updated:** [October 25, 2025, 3:50pm UTC](https://community.yatse.tv/t/marantz-upnp-receiver-volume-control/5226 "2025-10-25T15:50:44Z")

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Hey there, I’m a long time user and been a pro user since 2016 and I absolutely love this app. It blows Kore “the official Kodi remote” out of the water! Every time I upgrade my device I immediately install this app. Tha…

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## [The time cursor is partially hiding the time left during playback](https://community.yatse.tv/t/the-time-cursor-is-partially-hiding-the-time-left-during-playback/4588)

<div class="topic-metadata">

**Author:** [@effemmeffe](https://community.yatse.tv/u/effemmeffe)\
**Replies:** 6\
**Last updated:** [October 23, 2025, 10:33pm UTC](https://community.yatse.tv/t/the-time-cursor-is-partially-hiding-the-time-left-during-playback/4588 "2025-10-23T22:33:26Z")

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In the latest version of yatse the time bar is gone way bigger than it was before and now when near the end of the movie it partiality hides the time left. Personally I also find it too big for no real reason, but it cou…

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## [Pop up keyboard doesn't show up anymore](https://community.yatse.tv/t/pop-up-keyboard-doesnt-show-up-anymore/5225)

<div class="topic-metadata">

**Author:** [@effemmeffe](https://community.yatse.tv/u/effemmeffe)\
**Replies:** 0\
**Last updated:** [October 23, 2025, 10:30pm UTC](https://community.yatse.tv/t/pop-up-keyboard-doesnt-show-up-anymore/5225 "2025-10-23T22:30:56Z")

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In the last few days when I need to input some text on kodi the pop up keyboard in yatse does not appear. Maybe I miss some configuration? But I didn’t change anything, so maybe it was the last update and I just realize…

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## [Favourites stopped working via remote](https://community.yatse.tv/t/favourites-stopped-working-via-remote/5224)

<div class="topic-metadata">

**Author:** [@Oak-Aged](https://community.yatse.tv/u/Oak-Aged)\
**Replies:** 3\
**Last updated:** [October 21, 2025, 5:19am UTC](https://community.yatse.tv/t/favourites-stopped-working-via-remote/5224 "2025-10-21T05:19:23Z")

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Be sure to read How to get debug information and open a proper issue to provide necessary logs and information. Any issue without the logs can be automatically closed without further notice. Issue description: Favourit…

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## [Background is now overlapping play button](https://community.yatse.tv/t/background-is-now-overlapping-play-button/5191)

<div class="topic-metadata">

**Author:** [@bootsmann](https://community.yatse.tv/u/bootsmann)\
**Replies:** 6\
**Last updated:** [October 11, 2025, 9:07am UTC](https://community.yatse.tv/t/background-is-now-overlapping-play-button/5191 "2025-10-11T09:07:59Z")

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Hi since last update 12.0.0 the gray background is overlapping the play button (only in horizontal position). Is this a known issue?

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## [About iptv connections](https://community.yatse.tv/t/about-iptv-connections/5220)

<div class="topic-metadata">

**Author:** [@deltree](https://community.yatse.tv/u/deltree)\
**Replies:** 0\
**Last updated:** [October 3, 2025, 5:01pm UTC](https://community.yatse.tv/t/about-iptv-connections/5220 "2025-10-03T17:01:24Z")

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Hello my iptv server doesn’t allow two connections at the same time.I want to stream from kodi to yatse my iptv channel.if I do this.does yatse make two connections or one connection? thank you for your answer…

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## [Everything synchronizes, music, tvshows but not movies](https://community.yatse.tv/t/everything-synchronizes-music-tvshows-but-not-movies/5218)

<div class="topic-metadata">

**Author:** [@nanomani](https://community.yatse.tv/u/nanomani)\
**Replies:** 3\
**Last updated:** [October 2, 2025, 11:06am UTC](https://community.yatse.tv/t/everything-synchronizes-music-tvshows-but-not-movies/5218 "2025-10-02T11:06:18Z")

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Issue description: Hi, Music and tvshows are well synchronized. But for some time now, movie synchronization has not been working at all. I’ve never had a problem until recently. I have : uninstalled Yatse. reconf…

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## [Context Menu (as, identified as #7 in "How t Use") Question](https://community.yatse.tv/t/context-menu-as-identified-as-7-in-how-t-use-question/5215)

<div class="topic-metadata">

**Author:** [@acadng](https://community.yatse.tv/u/acadng)\
**Replies:** 0\
**Last updated:** [September 16, 2025, 8:37pm UTC](https://community.yatse.tv/t/context-menu-as-identified-as-7-in-how-t-use-question/5215 "2025-09-16T20:37:38Z")

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After 25 years with a satellite provider I have decided to move on & embrace the new world of Yatse, Kodi & NextPVR. In the last 2 weeks of a lot of “homework” to become “live” I came across an aspect that I am unable to…

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## [Alexa - Yatse Integration](https://community.yatse.tv/t/alexa-yatse-integration/5213)

<div class="topic-metadata">

**Author:** [@Laurie](https://community.yatse.tv/u/Laurie)\
**Replies:** 1\
**Last updated:** [September 10, 2025, 2:08pm UTC](https://community.yatse.tv/t/alexa-yatse-integration/5213 "2025-09-10T14:08:14Z")

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Thank you for a wonderful resource called ‘Yatse’. Just a quick question as to whether the Yatse Alexa voice assistant integration wiki is still current. I created 2 Alexa skills a couple of years ago and they are still…

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